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This work by Stephane KATTOOR is licensed under a Creative Commons Attribution 3.0 Unported License.
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Monitoring batches in IT environment : efficiently using emails - January 9, 2010 by Stephane Kattoor

Sometimes automatically running scripts in production environments are simply monitored by emails. Those scripts may run on schedule or be triggered by events and they send an email (for example to the technical support level 1) upon completion of the job. The content of the email will then give information about the outcome of the execution of the script.

This posts lists a few ideas that you might find useful to implement when in such an environment.

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ITIL: What is the CAB ? - January 20, 2008 by Stephane Kattoor

ITIL Methodology advises that every RFC (Request For Change) be run through the CAB (Change Advisory Board).

What’s that all about, and why ? Read on !

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